DesignMeets: Care Everywhere

At this community gathering we will investigate how design processes and thinking are helping to shape the next generation of HealthCare innovations in Canada and how we interact with existing services, physical environments and tools. Forces within and outside of the healthcare system combined with new technological capabilities, are putting pressure on traditional health institutions, requiring them to rethink how and where they deliver care. More proactive, continuous and holistic care — that takes place anywhere and everywhere —has the potential to empower citizens, engage and support patients and lead to a more fluid system of care. Whether it is through improved patient access to personal health data, virtual care, informed patient self-management or new approaches to delivering holistic care and lifestyle support, care will increasingly happen everywhere.

Join us for “Care Everywhere” in collaboration with Pivot Design Group, Saint Elizabeth Health Services, and Sidewalk Labs on April 4th, 2019, 6:00 pm to 8:30 pm.

Let’s discuss at DesignMeets where we’ll hear from people transforming the way we design, deliver and experience healthcare.

Event Format
• Each speaker will have about 5 minutes to present ideas using just a handful of images
• A Q&A panel period will follow the talks
• Then stay on to mix & mingle over snacks and refreshments


Tickets are $12.00 online. This includes access to the talks, networking, and light refreshments with an open bar.

Tickets Now Available for Purchase



Mary Lou Ackerman, BScN, MBA

Vice President of Innovation,
SE Health SE Futures

Mary Lou Ackerman is Vice President of Innovation with Saint Elizabeth. Her background is extensive – she has led the development and implementation of many business improvement projects, innovations and  partnerships.  Mary Lou joined Saint Elizabeth in 1987 as a visiting nurse, and she has augmented her clinical background with a graduate business degree and significant experience with health informatics and technologies.  Mary Lou has a passion for community health care, combined with a desire to advance care, using innovative solutions and service models, to create a future that will provide a personalized, accessible, meaningful health experience for individuals and the service providers that support them.

Robert Pugliese, PharmD, BCPS

Director of Innovation Design,
Thomas Jefferson University and Jefferson Health

Robert S. Pugliese is Director of Innovation Design at Thomas Jefferson University and Jefferson Health where he co-founded the Health Design Lab, a creative space built with the purpose of merging together design-studio ethos with science-oriented discipline to foster innovation in healthcare. As somebody who enjoys empowering future health care providers to be change makers, Robert leads programs that train students to be health design thinkers and innovators. A Doctor of Pharmacy (PharmD), Robert has spent over ten years practicing and teaching in Emergency Medicine. He believes that including both the patient and provider voice is vital to healthcare design, and he brings each of these perspectives to his work through his experience as a clinician and through his own journey coping with insulin-dependent diabetes.

Links: Twitter

Colleen Young

Online Community Director,
Mayo Clinic Connect

Colleen Young, founder of CY Connect, is internationally known for building patient communities that thrive. She’s the community director for Mayo Clinic Connect, a virtual community connecting patients with each other and to Mayo Clinic medical expertise. Colleen believes that online connectivity is arguably the most exciting innovation of the patient-led health era. As a tenacious connector of patients, Colleen will share how an active community, strategically managed, can re-imagine health care and improve health outcomes.

Links: Twitter

Xueying Zhang, M.Arch 

MacLennan Jaunkalns Miller Architects

Xueying is a recent graduate of University of Toronto, Daniels Architecture program in Landscape, and Design –  with a Master degree. Her thesis design topic was a rehabilitation space designed to address the different needs of mental health patients. Xueying has explored the role which architecture can play in treating mental illness, in particular, personality disorders. Having previously interned at Gensler and Partisans, she is now working at MJMA, a multidisciplinary design firm focused on projects that advance personal and civic wellness and furthering the idea of caring everywhere through practice.

Twitter: @UofTDaniels

Harriet Ekperigin 

Senior Business Lead,
OTN & Big White Wall

Harriet Ekperigin is the Senior Business Lead for mental health at the Ontario Telemedicine Network. She is currently leading the provincial implementation of the Big White Wall. Harriet began her career as a mental health nurse in the UK and found a passion for improving healthcare by leveraging technology. She has consulted on and implemented several transformative local and provincial healthcare projects. Her previous roles include, HealthLink Lead in the Haldimand county, consultant with KPMG and a former manager in the mood and anxiety department at the Centre for Addiction and Mental Health where she was responsible for inspiring a centralized intake process that led to a 40% reduction in wait times. Harriet holds a Bachelor’s degree in Nursing, an MBA, and is Project Management Professional Certified.

Twitter: @OTNtelemedicine @BigWhiteWallCA  @harriet_ek

Hans Erik Henriksen 

CEO, Healthcare DENMARK

Hans Erik Henriksen is CEO of Healthcare DENMARK. Healthcare DENMARK is a public-private partnership organization, with a national mandate to promote Danish healthcare solutions and competencies abroad. The partnership is a framework for linking international partners with efficient Danish solutions and does not represent individual companies. He has a solid healthcare background from different executive positions during the latest 20 years. He was CEO of the innovative Danish healthcare-IT company Cetrea, which during 2008- 2012 was established as a leading provider of solutions to the Danish market and during the same period accessed markets in other Nordic countries, Germany, Netherlands and USA. Before joining Cetrea, he was responsible for IBM Healthcare and Life Sciences in the Northern and Eastern part of Europe (the countries U.K., Ireland, South Africa, Germany, Austria, Switzerland, the Nordic Countries and Central and Eastern Europe). Since 2008 he has also been engaged as board member in a number of different healthcare and healthcare-IT companies. During 2012 he was a member of the Danish Governments Growth team for Healthcare and welfare solutions.

Twitter: @HealthcareDK


Thank you to our event sponsors!

Pivot Design Group SE Health


Directions & Parking


Finding 307
We’re located at 307 Lakeshore Boulevard East, along the lakeside at the intersection of Lakeshore Boulevard East and Parliament Street in Toronto, Ontario, Canada. Click here to visit a Google map with more detail. The front entrance is on the south side of the building.
We are steps away from Toronto’s historic Distillery District in which you will find many options for food and drink as well as several charming shops for souvenirs and other fashion and lifestyle options.

Getting to 307
You can travel to us via car, transit or bicycle.
We have a Bike Share Toronto station conveniently located on our site.. Cycling is a fun and easy way to get around downtown Toronto and avoid the hassle of traffic congestion. The Martin Goodman Trail across the street makes travelling along Queen’s Quay a snap and can connect you with other bike routes in the city. You can find a map of all the bike routes in the city here.

There is a pay parking lot located to the west of the building on Small Street, as well as all-day parking ($10 CAD) across the street at 333 Lakeshore Blvd. East. You may also find street parking on Small Street (regular rates apply). However, as the name implies, space on Small Street is limited. There is ample room for a taxi, Uber or another car service to drop you off near our main entrance.

Come on in!
The main entrance to our building is located on the South-East face of the building. Our receptionist, Kara Prince, will unlock the door for you upon your arrival.

Free WiFi
Guest wifi service is available on site–simply direct your device to “SidewalkLabs Guest” and enter the password: “Sidewalk”.

307 is accessible for people using mobility devices. We have two all-gender, accessible restroom facilities available.
For those who are blind or with visual impairments, 307 also features digital wayfinding beacons accessed using the free “event” version of the BlindSquare app. The app also can read QR codes to
activate an audio version of text about our explorations-in-progress. Upon request, we will support visitors with live audio descriptions. The free version of the app is available in the Apple App Store (be sure to search for “BlindSquare Free”). There is a Wellness Room located adjacent to the public restrooms for breastfeeding or should you need a moment for yourself.


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